At Torso Healthcare, we strive to ensure complete customer satisfaction. If you are unhappy with your purchase, we offer a hassle-free return process. Please review our return policy below for details.
Countries & Policy
- Applicable Country: India
- Policy URL: https://www.torsohealthcare.com/return-policy/
- Returns Accepted: Yes (for both defective and non-defective products)
- Exchanges: Not accepted
Product Condition & Return Window
- Product Condition: New & unused only (with original packaging and tags)
- Return Window: 7 days from the date of delivery
Return Method & Fees
- Return Methods
- In-Store: Visit our nearest store for returns
- By Mail: Ship the product back to our return address
- Return Shipping Label: Customer’s responsibility
- Restocking Fees: No cost
- Refund Processing Time: 7 days after receiving the returned product
How to Initiate a Return?
- Contact our customer support team at torsohealthcare@gmail.com or call [+91 9996088990].
- Provide your order details and reason for return.
- Follow the return instructions provided by our team.
Refund Details
- Refunds will be processed using the original payment method.
- For cash-on-delivery (COD) orders, refunds will be issued via bank transfer.
- For any further assistance, please reach out to our customer support team at torsohealthcare@gmail.com or call [+91 9996088990].
Thank you for choosing Torso Healthcare!